Prescriptions

The system operates with prescription orders of different types that are arranged in these three categories:

• e-Prescriptions
• Other Prescriptions
• Credit Orders

Prescription Type	Description
e-Prescriptions	e-Prescriptions can have up to four withdrawals. When a prescription has more than one withdrawal, it is a multiple prescription. There are two types of e-prescriptions: e-Prescriptions - can be looked up by the customer's SSN in any pharmacy. Incoming Orders - e-prescription that is sent directly to the pharmacy by the issuer. Only visible in that particular pharmacy.
Other Prescriptions	When a prescription is by paper, phone, fax, or is an emergency prescription, the Original Format should be selected when the order is created. For example, if a customer brings a paper prescription from a doctor to the pharmacy, the pharmacist makes a prescription manually in the system, and can then set the Original Format, which in this case would be paper.
Credit Orders	If a prescription order has been paid at the POS and needs to be returned to the prescription database, the order must be returned by a special return process.

All prescriptions can be multiple prescriptions, except emergency prescriptions (they belong to Other Prescription Orders).

The first step of processing a prescription is always to create an order.

The following table describes a sequence of tasks with links to the articles that describe them when a new order has to be created:

To	See
Crete an e-prescription order and finish it.	How to: Create an e-Prescription Order
Create an order from Incoming Orders and finish it.	How to: Process Incoming Orders
Create other prescription orders: Paper Fax Phone Emergency	How to: Create Other Prescription Orders
Create a Credit Order and finish it.	How to: Create Credit Orders

See also

Multi-Prescriptions

Prescriptions With Multiple Drugs

Prescription Order Line Detailed