How to: Process Incoming Orders

Incoming orders are e-prescription that has been sent to a particular pharmacy.

1. Click the Incoming Orders tile in the Role Center. Here you can see all prescriptions that have been sent directly to the pharmacy.
2. Select the order, and click Confirm on the Home action menu.
3. Click Yes in the confirmation window.
4. After confirmation, the order automatically disappears from the list and is moved to Open Prescription Orders.
5. Click the Open Prescription Orders tile in the Role Center, and select the order. The order's External Document Type field has the value Direct Addressed.
6. Click Edit on the Home action menu, and the Edit Prescription Order Line page opens.

The process of finalizing the order is the same as for an e-prescription, see How to: Create an e-Prescription Order.