Pharmacy Customer Card Detailed

The following tables contain descriptions of every field in the Pharmacy Customer Card page. Here are shortcuts to the FastTabs: 

Note: The instructions in this article refer to a manually created Pharmacy Customer.

General FastTab

Field Description
Customer Type Here you select the appropriate customer type. For domestic customers the value must be General.
First Name Here you type the customer's first name.
Middle Name Here you type the customer's middle name.
Surname Here you type the customer's surname.
Insurance Scheme Here you select the appropriate insurance scheme for the customer.
Email Here you type the customer's email, if available.
Home Page Here you type the customer's home page, if available.
Phone No. Here you type the customer's phone number.
Mobile Phone No. Here you type the customer's mobile phone number.
Default Issuer Here you type the default issuer, if the customer has one.
Notification Type Here you can select the notification type for the customer. Notifications can be used to let the customer know that the order is ready at the pharmacy. The available options are:
  • Member Management
  • Email
  • SMS
  • Paper
  • Phone call

Prescription Orders FastTab

Column Description
No. The number of the Prescription Order is displayed here.
Store No. The number of the store is displayed here.
Status The status of the Prescription Order is displayed here. The status can be:
  • In Process - the order is currently being worked on.
  • Control - the order is in final control.
  • Approved - the order has been approved and is ready to be paid at the POS.
Start Date The date when the Prescription Order is created. See Prescriptions.
Ready for Control The date when the Prescription Order goes into final control.
Ready Date  
Locking Entry Type Available options:
  • POS Receipt
  • Sales Order
Locked By As soon as the Prescription Order is scanned into the POS, the order is locked. When the order is locked, the number of the POS and the store is displayed here.

Address FastTab

Field Description
Address Here you type the customer's address.
Address 2 Here you type the customer's second address.
Post Code Here you select the customer's post code.
City Here you type the customer's city.
Territory Code Here you select the customer's territory code.
County Here you type the customer's county.
Country Here you select the customer's country.
Agent No. Here you select the customer's agent number.
Agent Name The agent's name is displayed here.

The Information FastTab

Field Description
Gender Here you select the customer's gender.
Date of Birth Here you select the customer's date of birth.
Marital Status Here you select the customer's marital status.

Member Management FastTab

If you are using the Member Management system, you must fill in the fields in this FastTab.

Field Description
Member Contact No. Here you can select the Member Contact No.
Member Account No. The account number of the member that you selected in the field above.
Member Club The member club of the member that you selected.
Member Scheme The member scheme of the member that you selected before.

Status FastTab

Field Description
Blocked Select this check box, if this Pharmacy Customer should be blocked.
Reason Blocked  
Date Blocked  
Blocked by  
Created Date  
Created by