Hotel Setup

Before you can begin to run your hotel business, you must specify rules and defaults for how you want to manage your hotel operations.

The Hotel Setup controls many configurable functionalities for your hotel. You can have multiple properties or stores within the same database. You must have a separate Hotel Setup for each property.

To create a new hotel property  

  1. Click the icon, enter Hotel Setup List, and select the relevant link.
  2. Click the New action, and in the Hotel Setup page, fill in the necessary data.

In the Hotel Setup page you can view and edit basic settings for each property.

The tables below describe the main fields on the Hotel Setup page. Click the links for a quick navigation to descriptions of the page's FastTabs and fields.

General

Accommodation Tax

Number Series

Default Values

Check-in

Night Audit

Housekeeping

Point of Sale

Invoices

Members

Unified Settings

Web Settings

General

General setup fields for the hotels:

Field Description
Property The Store number for the hotel. There can be many properties in the system.
Setup Code Unique identification for the hotel group.
Hotel Name Name of the hotel.
Rate Includes VAT Specifies if the rate includes or excludes VAT.
Hotel VAT Calculation
  • Sales Invoice - uses the same VAT (or sales tax) calculation as in sales invoice lines.
  • VAT Posting Setup - VAT is calculated using VAT Posting Setup and is simpler and faster.
Accommodation Item No. You specify the item used in the POS when charging the accommodation. The Rate Code also has the same field, if it is empty the system uses this setup.
Balance Transfer Item No. Posting Item for Reservation Balance Transfer, which allows you to pay an X amount for another reservation.
Note: Make sure this item has no VAT/TAX setup and is a non-inventory item.
Stores Allowed to Charge Filter list of Stores that can charge POS Transactions to a hotel reservation.
Reservation Extra Item Filter Special Groups are used to filter Reservation Extra items.
Res. Extra Shoulders (No. of Days) Here you can specify how many days outside of the reservation dates, reservation extras can be added.
Example: If the value is 0, no shoulders are allowed. If the value is 2, reservation extras can be added two days prior and after the reservation dates.
Currency Currency of the Rate Code in the property.
Deposit Amount Over Reservation Amount When creating deposits, you can specify here if you allow the deposit amount to be higher than the reservation amount.

Accommodation Tax

Here you define the accommodation tax percentages and calculation types that should apply to reservations for each property. The setup is flexible and is posted with the night audit, if enabled.

Field Description
Tax incl. in Rate Specifies whether Accommodation Tax is included in the Rate Code.
Tax Posting Income Account General Ledger income account number. G/L Account to post the tax.
Tax Calculation How is the tax calculated?
  • Per night
  • Per person and night
Tax Amount Type Is the tax a fixed amount or percentage of the rate?
  • Amount
  • Percentage
Tax Amount/Percent The tax amount or percentage specified in the Tax Amount Type.

Number Series

Here you define the Number Series for the hotel property. The possible series are: 

  • Reservation No. Series
  • Group Booking No. Series
  • Prepayment No. Series
  • Cancellation No. Series
  • Night Audit No. Series

Default Values

In this FastTab you can set up default values for individual and group reservations.

The Default Customer and Default Guest are required fields as the hotel setup needs this information in case it is missing on reservations.

Field Description
Default Days Staying Default number of days when creating a reservation.
Default Room Type Default room type for when creating a reservation.
Default Rate Code Default rate code for when creating a reservation.
Room Reservation Type Default reservation type for when creating individual reservations.
Group Reservation Type Default reservation type for when creating group reservations.
Default Price Group Price group used to calculate item/product price.
Default Customer Default customer. Used for Night Audit, if there is no customer on the reservation.
Charge Activity to Room Charge activity to the room so the activity is part of the room balance and can be paid at checkout or be invoiced.
Default Activity Location Default location for activities. Overrides the activity location of the current activity user for activities created from Hotel Reservations.
Min Res. Act. Availability Minimum availability for a Reservation Activity.
Example: You have one activity to do, so you check that there are at least three availabilities to choose from.
Task for Attention Task to create when the hotel reservation Attention field is set to true.
Derived Rate Rounding Type Specifies how to round derived rates. Determines whether the derived rate will be rounded up or down to the nearest interval as specified in the Derived Rate Rounding Precision field. If you select Nearest, digits higher than or equal to five (5) are rounded up, and digits lower than or equal to five are rounded down.
Derived Rate Rounding Precision Specifies the digit to which derived rates are rounded.
Example: If you want to round to an amount without decimals, you should enter 1, 10, or 100, and so on. If you are going to round to two decimals you enter 0.01 and so on.
Derived Rate Decimal Places Specifies the number of decimal places that are shown for derived rates.
Example: If you enter 1 in this field, exactly 1 decimal place is set. If you enter 1:4, a minimum of 1 and a maximum of 4 decimal places is set. If you enter 2: a minimum of 2 decimal places is set. If you enter :2 a maximum of 2 decimal places is set. The default value in this field is 2:2.
Same Changes in incl. in Rate Specifies to apply the same changes (Discounts, Payer No.) for all Detailed Revenue Entry lines included in the rate.
Deposit Calculation Mode Default value for new deposit policy lines.

Check-in

Here you can set the Default Check-in Time and Default Check-out Time for guests at the hotel. Note: This can also be changed at reservations.

Auto allocate rooms at check-in - if this check box is selected, you can check in a reservation without using a room number. If this check box is disabled, each reservation needs to have a room number allocated before check-in. 
Note: This does not work for checking in a group, then you have to run the Auto Room Allocation action on the Hotel Group Reservation card or choose a room number for each reservation via their respective Reservation Cards.

Night Audit

The night audit process is scheduled to run every night. To work correctly, the night audit needs to have a Night Audit Journal Template and Night Audit Journal Batch specified, as well as a G/L account for the temp balance.

Field Description
Account Method None - The Night Audit job does not process any reservations.

Temp Balance - The General Journal is posted to Night Audit Temp Balance for InHouse reservations. The Night Audit uses cash basis accounting that recognizes income and expenses only when money changes hands. Charges are therefore posted to the Hotel Balance account, until the time of payment when they are posted to sales and the bank.

Accrual Accounting - The General Journal is posted every night to Sales and VAT accounts for InHouse reservations. Night Audit posts an invoice to Finance for every night of the stay. Unlike the cash method, the accrual method records revenue when a product or service is delivered to a customer with the expectation that money will be paid in the future.

Hotel Balance Inc/Exp No. The Income/Expence account used when the room is being paid on the POS or in Sales invoice.
Night Audit Journal Template Number of the Night Audit Journal Template.
Night Audit Journal Batch Batch number for the Night Audit Journal. Created, if necessary.
Night Audit Customer No. Customer number used in the Night Audit if there is no customer on a reservation or if the guest is paying.
Night Audit Temp Balance G/L Account number for hotel balance account. Must have Direct Posting = Yes.
Night Audit Source Code Source code for the Night Audit journal. Default is GENJNL.
Use Advanced Deposit Post Sales Tax Liability when the reservation is prepaid in full.

Housekeeping

Setup for all things related to the housekeeping feature. The Housekeeping Job must have default values to assign as housekeeping rule for each room when run.

Field Description
Room Swap Housekeeping Status The Housekeeping status the previous assigned room will get in case there is a room swap. Room swap is when a reservation has been checked in to the room and then changed to another room.
Check-in Housekeeping Rule Specifies which housekeeping rule is applied to the room at check-in on arrival date.
Stayover Housekeeping Rule Specifies which housekeeping rule the housekeeping job applies to the room, when a reservation is staying over (excluding arrival and departure date). Only used when the reservation is longer than one night.
Checkout Housekeeping Rule Specifies which housekeeping rule is applied to the room when a reservation is checked out.
Vacant Housekeeping Rule Specifies which housekeeping rule the housekeeping job applies to the room when it is empty.
Room Swap Housekeeping Rule Specifies which housekeeping rule is applied to the room when a reservation is moved from the room, when there is a room swap.

Point of Sale

Field Description
POS Transfer Account G/L Account used when something is charged to a room.
Room Transfer Tender Type The tender type used when items are charged to a room.
POS Deposit Type Fixed to Income Account.
POS Deposit Posting The Income/Expence account used when a deposit is posted.
Show Rate Lines If Yes, all lines in the Rate Code are shown in the POS; otherwise, only one line is displayed with room number, arrival and departure dates. Also, when the Show Rate Lines value is No, a Deal is created with Deal No. #HOTELDEAL handles the display and printing of Rate Code lines.
Rate Lines Printing Specifies how Rate Code is printed on a POS invoice. There are four options available:
  • Select the setting from the Functionality Profile
  • Header Only
  • Items w/Added Amt. Only
  • All Lines
Filter Days Back Specifies for how many days in the past you want to see list of reservations in the Hotel Front Desk.
Filter Days Forward Specifies for how many days in the future you want to see a list of reservations in the Hotel Front Desk.
Backoffice User POS No. Used by the Change Property action where this POS number is set in the Retail User table, so the next time the POS is opened this POS is used.

Invoices

Field Description
Hotel Report Invoice ID ID of the Hotel Report Invoice. The ID makes it possible to adopt a Hotel Invoice for each customer.
Hotel Report Preview ID ID of the Hotel Preview Invoice. The ID makes it possible to adopt a Hotel Preview Invoice for each customer.
Invoice Text Before Detail Text to display on the Hotel Report Invoice before the Detail Section.
Invoice Text After Detail Text to display on the Hotel Report Invoice after the Detail Section.

Members

If a new member is created in the Hotel, these are the default values used for Member Club and Member Scheme. If the fields are empty, the Mobile Loyalty Default Club Code in Member Management Setup is used.

Field Description
Default Member Club Specifies the default member club assigned when creating new members.
Default Scheme Code Specifies the default member scheme assigned when creating new members.

Unified Settings

The POS Transfer Account and the Room Transfer Tender Type fields play a role when you charge items or activities to a room.

The Room Transfer Income/Expense No. is used as a parameter to the POS Command HOTELCHARGE2ROOM. The deposit setup is always the income account that you specify here.

Field Description
Fire Report Path Path to a folder that stores the fire reports, for example c:\FireReports
Work Location Specifies the work location for the purpose of staff management integration and rostering.
Calculate Statistics Calculate statistics stored in the Hotel Res Statistic table.

Web Settings

The fields for Web Settings are:

Field Description
Max no. of Nights in Web res. Limits the number of nights in a hotel reservation created by Web API.
Virtual POS URL URL to the virtual POS used in BackOffice: https://channelmgt.lsretail.com/VirtualPOS/
Backoffice POS No. The POS used in BackOffice (deposit).
Backoffice Deposit Staff ID Staff used in BackOffice (deposit).
No. of minutes reserved Number of minutes a room type is reserved in the Room Type Block table.
Payment Type Payment type used for web payments.
Web Routing Rule Routing rule used for web payments.
Web Market Segment Market segment used for web payments.
Web Date Format Specifies the date format used on the Web Templates (POS).
Web Comment Category Web Services comments use this comment category when no comment category is specified in the web method.