In this article
Register POS External Command for EBT Balance
Configuring the EBT Card POS Command and Tender Type in POS
Handling Insufficient EBT Balance Inquiries
The EBT balance field, which shows the remaining SNAP EBT account balance on a customer's EBT card, is included on the receipt for EBT transactions.
Register POS External Command for EBT Balance
- Click the
icon, enter POS External Commands and select the relevant link. - Click the Register action and in the Objects window enter 10044763 to search for the Object ID, then register the EBT balance inquiry POS command. This command is added to a POS button.
POS Menu Setup
Refer to EBT POS Menu Setup to set up EBT Balance Amount tags on the POS.
Configuring the EBT Card POS Command and Tender Type in POS
The POS command you registered earlier must be added to a POS button to display the remaining EBT balance and trigger EBT Card tender type as a payment method.
On that POS button, set the Parameter field to the Tender Type Code of the EBT Card (or EBT Cash) tender type created in EBT Tender Type Setup. The balance inquiry uses this code to look up the correct EBT balance.
Note: If the Parameter field is left blank or set to a tender type code that doesn't exist, the EBT balance inquiry fails with an error stating that the Tender Type Code is required or was not found.
Handling Insufficient EBT Balance Inquiries
If the customer's EBT card has an insufficient balance, a warning message appears.
To proceed:
- Use the EBT card to pay for the amount covered by the remaining EBT balance.
- Pay the remaining balance using cash or another payment method.
POS Card Entries
When payments are made using an electronic payment method, the POS Card entries are generated. These entries may include authorization details from the PSP, ensuring smooth transaction processing and refunds.
POS Receipt
The receipt should include the remaining SNAP EBT account balance for customer reference.
