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How to: Refund a payment to a customer's account
If a payment has been made to a customer's account, you can process a refund for the amount.
How to: Refund a payment to a customer's account
- At the POS, navigate to the Transactions list.
- Locate and select the customer's sales transaction that requires a refund.
- Select Return, and confirm the return process.
- Choose a payment method, and enter the refund amount. Select OK to confirm.
The refund request is now posted to the customer's account.
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