On Modify Order

This field determines what happens when an item is added to an order that includes items that have already been sent to the KDS. The options are:

  • Add Item to New KOT - When the item is sent to the KDS, the system creates a new KOT that includes this item and any other additions to the order. The items in the KOT are displayed in production time order (the item with the highest production time on top).
  • Add Item to Same KOT- When the item is sent to the KDS, the system adds it to the existing KOT. This option must be used if the field KDS Display/Printing, Hospitality Type is set to On Item Added. The items in the KOT are displayed in chronological order (the item first added on top).