How to: View Power of Attorney Usage History

Use this procedure to search for historical Power of Attorney usage for a customer within a date range. The usage records are retrieved from the national EIK Power of Attorney service.

To view Power of Attorney usage history

1. Open the Customer Identification screen, and identify the customer by entering their NIN (National Identity Number).
2. In the top-left corner, click the customer details (name, age, and NIN).
3. Click the Delegate Usages button.
4. A search dialog is displayed with the following fields:
   • Date From — Start of the search period. Defaults to one year ago.
   • Date To — End of the search period. Defaults to today.
   • Customer ID and Customer Name — Pre-filled and read-only.
5. Adjust the date range if needed, and confirm the search.
6. The system retrieves the usage records from the national EIK Power of Attorney service and displays a list of past delegate usages, showing Delegate ID, Delegate Name, and Usage Date.

Note: Before clicking Delegate Usages, you can search for a delegate in the Register Delegate/Official Errand screen. In that case, the usage search applies only to the selected delegate.

Note: The delegate usage search only returns results from the national EIK Power of Attorney service. Locally registered Power of Attorney usage is not included in this search.