EBT Balance Inquiries

In this article

Register POS External Command for EBT Balance

POS Menu Setup

Configuring the EBT Card POS Command and Tender Type in POS

Handling Insufficient EBT Balance Inquiries

POS Card Entries

POS Receipt

The EBT balance field, which shows the remaining SNAP EBT account balance on a customer's EBT card, is included on the receipt for EBT transactions.

Register POS External Command for EBT Balance

  1. Click the icon, enter POS External Commands and select the relevant link.
  2. Click the Register action and in Objects window enter 10044763 to search for the Object ID, to register the EBT balance inquiry POS command. This command is added to the POS button.

     

POS Menu Setup

Refer to EBT POS Menu Setup to set up EBT Balance Amount tags on the POS.

Configuring the EBT Card POS Command and Tender Type in POS

The POS command you registered earlier must be added to a POS button to display the remaining EBT balance and trigger EBT Card tender type as a payment method.

Handling Insufficient EBT Balance Inquiries

If your EBT card has an insufficient balance, a warning message appears.

To proceed:

  • Use your EBT card to pay for the amount covered by the remaining EBT balance.
  • Pay the remaining balance using cash or another payment method.

POS Card Entries

When payments are made using an electronic payment method, the POS Card entries are generated. These entries may include authorization details from the PSP, ensuring smooth transaction processing and refunds.

POS Receipt

The receipt should include the remaining SNAP EBT account balance for customer reference.