Click and Collect Order

The order status webhooks cover ready-to-pick and collected webhooks call with an email notification.

Admin configuration

There are some webhook configurations available to send a notification with an email template. The email templates are customizable.

Ready-to-pick

When an item is ready for picking from the store, the email notification will let the customer know:

Once you press the Pick button and confirm, a webhook call is generated and a notification email is sent to the customer.

{"OrderId":"CO000290","CardId":"10621","HeaderStatus":"","MsgSubject":"","MsgDetail":"","Lines":[{"LineNo":"10000","PrevStatus":"CREATED","NewStatus":"PICKED","ExtLineStatus":"","ItemId":"40180","VariantId":"","UnitOfMeasureId":"PCS","Quantity":1,"Amount":95}]}

Collected

When the item is collected from the store, the confirmation email is sent to the customer.

Once you collected the item and confirm, a webhook call is generated and a notification email is sent to the customer.

{"OrderId":"CO000290","CardId":"10621","HeaderStatus":"","MsgSubject":"","MsgDetail":"","Lines":[{"LineNo":"10000","PrevStatus":"PICKED","NewStatus":"COLLECTED","ExtLineStatus":"","ItemId":"40180","VariantId":"","UnitOfMeasureId":"PCS","Quantity":1,"Amount":95}]}