Issues may need to be resolved by staff, issues that can stop the procedure. Some concern the documents involved, others the Item Master. Data must be correct and no data missing.
A few master data items may be missing and these must be inserted. These items are:
- Item Record missing – Item line in document is not found in Item Master.
- Dimension missing – Dimension is missing from master data.
- UOM missing – UOM is missing from master data.
Sometimes, a Purchase Order is not found (when a shipment or invoice only arrives in the Inbound Buffer). In that case the staff needs to pair or create a new record.
Cases where in the staff needs to resolve issues that may stop the procedure and have to do with the Item Master are:
- Correct/Repair Data in case of an error.
- Should everything maybe be sent directly to the Item Import File Data?
Data that must be stored:
- PO Ordered Qty
- PO Ordered UOM
- PO Ordered Base Qty
- PO Unit Price
- SO Shipped Qty
- SO Shipped UOM
- SO Shipped Base Qty
- SO Shipped Unit Price
- PO Received Qty
- PO Received UOM
- PO Received Base Qty
- SO Invoiced Qty
- SO Invoiced UOM
- SO Invoiced Base Qty
- SO Invoice Unit Price
Serial numbers and lot numbers can be included in the communication between the Franchiser and Franchisee. A new line must be created in the Franchise Outbound Doc. Line table for each item with a serial or lot number filled out, and when the Franchise Inbound Doc. Line is processed, the system consolidates the serial or lot number lines and stores the numbers in the reservation entry table.
Sales Orders and Purchase Orders with lines, where the Variant Code has been filled out, have one line per Item number and a Variant Code combination in the Franchise Outbound Doc. Line table. When the Franchise Inbound Doc. Line is processed, the system creates sum lines in the Retail Purchase and Sales Orders.
Outbound data is generated when:
- a Franchisee selects the Send to Franchiser menu option on the Purchase Order form.
- a Franchisee selects the Send to Franchiser menu option on the Purchase Return Order form.
- a Franchiser ships or invoices a Sales Order.
- a Franchiser has invoiced a Sales Order, the Sales Invoice Number is included in the outbound message. The number is updated in the Vendor Invoice Number in the Franchisee Purchase Order.
- Inbound Data has been processed, an Outbound Data message of the type Processed is generated.
- a Franchiser sends Master Item Data to the Franchisee.