Franchisee Requests and Returns Goods from a Franchiser

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Requesting goods

Returning goods

Requesting goods

When a Franchisee wants to order goods from a Franchiser, the Franchisee must create a Purchase Order for the goods.

When the Purchase Order has been entered into the system, the Franchisee selects Send to Franchiser and an Outbound Purchase Order message is created in the Outbound buffer tables in the Franchisee database.

The Scheduler uses the Data Director to copy the Outbound Buffer message from the Franchisee to the Inbound Buffer tables in the Franchiser database.
A process in the Franchiser database creates a Sales Order from the Inbound Buffer message and moves the message to the Archived Inbound Message tables.

When the Sales Order is shipped or invoiced, a message is created in the Franchiser’s Outbound buffer tables. The message contains a Shipment Number or an Invoice Number.

The Scheduler uses the Data Director to copy the Outbound Buffer message from the Franchiser to the Inbound Buffer tables in the Franchisee database.

A process in the Franchisee database updates the Quantity to Receive and Quantity to Invoice in the Purchase Order. The Shipment Number is entered in the Vendor Shipment Number and the Invoice Number is entered into the Vendor Invoice Number.

Note: If the Franchisee is using the InStore module, the system creates a Retail Receiving Document.

Returning goods

When a Franchisee wants to return goods to a Franchiser, the Franchisee must create a Purchase Return Order for the goods.

When the goods have been picked, the Purchase Return Order must be shipped and invoiced. A process in the Franchisee system creates a Purchase Return Order Message in the Outbound Buffer tables.

The Scheduler uses the Data Director to copy the Outbound Buffer message from the Franchisee to the Inbound Buffer tables in the Franchiser database.
A process in the Franchiser database creates a Sales Return Order from the Inbound Buffer message and moves the message to the Archived Inbound message tables.

When the Sales Return Order is received or invoiced, a message is created in the Franchiser’s Outbound buffer tables.

The Scheduler uses the Data Director to copy the Outbound Buffer message from the Franchiser to the Inbound Buffer tables in the Franchisee database.

A process in the Franchisee database updates the Quantity to Invoice, the Unit Price, and Amounts in the Purchase Return Order.