Franchise Inbound and Outbound Buffer Header Lists

Inbound

The Franchise Inbound Buffer Header List keeps all messages that have been received from the other partner and have not yet been processed.

The messages are in the Inbound Buffer until they have been processed. After the messages are processed, they are transferred to the Archived Franchise Inbound Buffer list.

Every message receives its Message Entry number which is a sequential number. Every record is registered with some information, for example Document Type, Creation Date, Creation time.

Examples of Inbound Buffer Messages

In the Franchiser setup:

A Purchase Order from the Franchisee.

In the Franchisee setup:

A Sales Order which has been created with items to be sold from the Franchiser.
An Item Master file sent from the Franchiser.

More about the message

You can drill down the message by:

Selecting the document to view, or
Clicking the Franchise Inbound Buffer action in the Related action menu, and selecting the Card action.

A new page opens, the Franchise Inbound Buffer Master Card.

Messages can be of different document types, so how the message opens in the Franchise Inbound Buffer Master Card depends on the document type.

Actions in the Franchise Inbound Buffer Master Card

The Inbound Buffer action (click Actions - Inbound Buffer) offers a few options for the selected message in the Franchise Inbound Header Card:

Reset Error Status: Only valid for use if the Document Status is Error.
Cancel Inbound Document: Cancels the inbound document.
Process Now: Processes the selected message. Does the same work as the job FRANCHINB, but only for the selected message.

Outbound

The Franchise Outbound Buffer Header List keeps all messages, created by Franchise tasks, which have not yet been transferred to the other partner. Documents stay in the Outbound Buffer Header until a confirmation of the transfer has been received.

Working with the Franchise Outbound Buffer Header List is very similar to working with the Franchise Inbound and Outbound Buffer Header Lists.

The Franchise Outbound Buffer action (click Related - Franchise Outbound Buffer) lets you open the card behind the message. What is opened depends on the message’s Document Type.