Status Handling

This is how each status setting affects the membership and the subscription/billing process:

Status Effect
Draft The membership entry is excluded from the billing process.
Active When activated, the initial invoice is issued and the membership is included in the next billing process.
On Hold The membership is excluded from the billing process for a fixed period. The subscription process will re-assign an entry to Active when the batch is posted and the On hold ending date is within the scope of the process period.

Note: Single-sale subscriptions that are put on hold must be manually re-activated.

Note: When a membership, which is on hold, has an "on hold until" date after the end date of the batch being processed, the membership is excluded from the batch and invoicing.

If a membership on hold has an "on hold until" date within the batch period, the membership is included in the invoicing, but only invoiced for the dates which are within the invoicing period being processed.

Inactive When a membership expires it gets assigned the status Inactive .

The subscription batch process (billing) will set the membership to Inactive, if the expiry date is within the period range of the process.

Note: Single-sale memberships that expire are re-assigned to Inactive with a special manually activated process.

Canceled The entry is excluded from the subscription process.
Expired The entry is excluded from the subscription process. This status is automatically assigned on the membership entries if the expiry date is within the scope period of the batch posting process. Single Sale memberships which are expired need to be changed from Active to Expired by a special process available from the membership department menu - Tasks.