Activity Types
In this article
All products (services) that are sold through the Bookings module must belong to an activity type.
When an appointment or a reservation is created in the solution, all activity entries (for example an appointment, event, or course entry) must be assigned to a reservation.
Single appointments will always have a reservation as the container for the entry (that is be a line in a reservation), and more activity entries could theoretically be assigned to the same reservation (for example as a family or a group reservation).
Activity types describe how services of that type are entered (that is a single-date or multi-date activity) and various settings which should be generally applied to this type of entries.
To set up Activity Types
- Click the
icon, enter Activity Types, and select the relevant link.
- Click the New action to display the Activity Type Card.
For information on how to set up default tasks for all products belonging to this activity type, see Activity Tasks.
The table below describes the main fields on the Activity Type Card. Here are shortcuts to the descriptions:
- General FastTab
- Availability FastTab
- Allowances FastTab
- Integration FastTab
- Emails FastTab
- Rental FastTab
General FastTab
Availability FastTab
Allowances FastTab
Field | Description |
---|---|
Pre-Sell Posting Item | The posting item (retail item) used to post revenue when products in this activity type are presold (allowances). Example: You can presell any item in bulk quantities, for example 10 spa sessions for a lowered price per session. A certain POS command, „presell”, is used to sell the products, and the product must have activity prices assigned with a quantity limitation over the quantity level of 1. If the Presell Posting Type field is set to Revenue at Consumption Date, then this setting is required so the system can pre-assign the revenue to a different product (and therefore to a different G/L account). |
Pre-Sell Posting Type | Defines how revenue is posted and handled when products (allowances) of this product type are presold. |
Allowance Posting Type | Defines how revenue is posted and handled when products or deals (item allowances) assigned to activity products in this activity type are posted when set as Allowances. Can either be income Account/GL (POS/Invoice) or an Item. |
Allowance Posting | The posting item (retail item) or (Income) account used to post revenue when products in this activity type are presold as item allowance. Example: You can book an activity which includes either additional retail items or deals. When the reservation is paid (either prior or after the services has been delivered), the revenue for the additional items is posted to temporary account or item. Then the additional item/Deal are consumed at the POS, the revenue goes to the actual revenue accounts and balanced against the temporary account. |
Integration FastTab
Field | Description |
---|---|
Table Mgmt. Integration | Specifies whether the activity type entries should be synced to the table reservations in Hospitality. |
Web Bookings Allowed | Specifies whether the activity products belonging to this type should be available by default for booking through the web API. Activity product can overwrite this default. |
Default Activity Card | The page used to open the activity card. Leave blank if the system default should be used. |
Emails FastTab
Field | Description |
---|---|
Send Reminders (x Days Before) | When to send an email reminder before an activity takes place. A blank field means that no reminders are sent. |
Reminder Template | The email template used for reminders to the clients. |
Rental FastTab
Pricing
It is possible to assign general pricing and/or discount settings on all activity products belonging to a specific activity type. This pricing or discounting will only be activated, if the activity product itself does not have a price or discounts. The pricing or discounts on the product itself will always have priority, However, if the product comes up empty with pricing or discounting, the logic will check if the activity type of the product does contain any settings. This can be useful for assigning discounts as a general setting for a group of products, although the pricing might be based on the individual product.
See Activity product pricing for details on the pricing settings.
Additional charges
The activity type can be assigned additional charges that will be issued during the booking process. See the Additional charges setup on the activity product for further details about available settings .
Note: If the Product Template has been assigned to the related activity type, then actually, the default charges are the same as the ones set for that particular activity product. Note also that if the activity product has its own set of additional charges assigned, the default charges assignments from the product template setting is ignored, and the specific assignments are used instead.
Field | Description |
---|---|
Product Type | Specifies whether the additional item is a retail item or a deal. Note: The infocode option is not supported as an additional item but might be in the future. |
Product No. | Specifies the retail item or the deal, depending on product type. |
Description | The description of the item or deal. |
Quantity | Specifies the default quantity to assign. |
Unit of Measure Code | Specifies the unit of measure for the retail item. Not used for deals. |
Quantity Multiplier | Specifies if the quantity of the item should be related to the activity quantity or the number of persons in the booking. By default, no link is applied. Note: The default quantity of the additional item setting will then be the base of the multiplying. |
Price Handling | Specifies what price should be used when added to the booking. By default, the current retail pricing will be applied (Date reference as the date when the booking is entered). However, the user can also specify a fixed price only used when this product is being added to the booking. The third option is to use retail pricing, but the reference date for the pricing being the actual booking date. |
Price | The fixed price to use, but only set if the price handling is set to Use new price. |
Optional Item | Specifies if the item is always added and quantity assigned when the booking is created, or if the user has to specifically add the item to the activity (typically in upsell situations). |
Optional Item | Specifies if the item is always added and quantity assigned when the booking is created, or if the user has to specifically add the item to the activity (typically in upsell situations). |
Resource Required | An additional charge can be associated with an additional resource being reserved. So, by selecting the Additional Resource action, the user can specify an additional resource/resourced group to be required on the related activity, but only when this specific additional charge is being added to the booking. A typical example of this is an optional buggy or cart when booking a tee-time, which might reserve the equipment, but only if the customer has added the charge to the booking. This field indicates if there is an additional resource entry related to the charge. |
Allowance | Specifies if the retail item should be sold and booked as an allowance, or if it should be charged directly. This depends if the consumption and revenue posting of the product should happen at payment time, or if it needs to be consumed as an allowance (see How to: Use Allowances for more details on allowance handling). Note: Deals are always issued and posted as allowance in the booking process and this field is automatically assigned for deals. Note also that the allowance posting setup must be in place for the related activity type, otherwise the reservation entry will not proceed. |
See also