Functional Profile

In this article

General FastTab

Customer Facing Display (CFD)

To work with functional profiles, click the icon, enter KDS Functional Profile Card, and select the relevant link.

The functional profile is a collection of settings that can be shared between multiple displays with settings that are used by the Customer Facing Display (CFD).

General FastTab

In the General FastTab you find settings for sounds and other general functionality.

Fields Description
ID  The ID of the functional profile.
Description Description of the functional profile.
Bump Action Select when the user is allowed to bump the order or item from the station:
  • Only When Bumped On Previous – The station shows a message, if you try to bump before the order is ready on a previous station. The order is not allowed to be bumped.
  • Always – Allows the bump, and bumps all items on the order from the previous display.
  • With Confirmation When Not Bumped On Previous – Shows a message that there are items that have not been bumped on all previous stations, but allows the user to bump if that option is selected.
Sound on New Order Select this option for the station to play a sound when a new order comes in.
Sound on Done Order Select this option for the station to play a sound when an order gets the Done status.
Sound when Time is up Select this option for the station to play a sound X seconds before the production time is up. Specify how many seconds in the next field.
Seconds to when time is up Specify how many seconds before the production time is up, the station should play the sound. The Sound when Time is up option must be enabled.
Sound to play when Done Enter the name of the sound file to be played when an order is done. The sound files are located in the installation folder of the Kitchen Service. See a list of included sounds below.
Sound to play when New Enter the name of the sound file to be played when a new order comes in. The sound files are located in the installation folder of the Kitchen service. See a list of included sounds below.
Sound to play when

Time is Up 		Enter the name of the sound file to be played when time is up. The sound files are located in the installation folder of the Kitchen Service. See a list of included sounds below.
Time for Order to Show

on Summary (Min.) 		The summary displays the quantity of each item sold for the past X minutes, set in this field.
Time on Average

Production time (Min.) 		The average production time of an order or item (depending on type of station) for the past X minutes, set in this field.
Minimum Time on Average

Production Time (Min.) 		The average production time can be used to show how fast orders are getting finalized at the moment as an indicator about the estimated waiting time. This setting sets the minimum time that will be displayed even though the average production time is shorter. This field can be added to the header of the customer facing display and that way be used to control the customers' expectations.
No. of Lines in History Panel Configure how many lines of items the history panel will show, if it is included on the station.
No. of Lines in Summary Panel Configure how many lines the summary panel will show, if it is included on the station.
Group by Seat Number Select this option if you are using seat numbers when taking the orders and you want the kitchen to see items ordered by seat.
Group by Seat Caption Enter the text caption that will be shown as a label to the seat number. For example, "Seat" would then appear on the chit as "Seat: 1", for seat number 1.

Customer Facing Display (CFD)

The Customer Facing Display is an unattended kitchen station that shows customers when their orders are ready. Therefore, the orders are automatically bumped from this station after a time limit.

Enter this time limit in the Autobump After (Sec) field. The time starts counting after the order is done, that is, when it has been bumped from the expeditor.

In the Customer Facing Display List you configure which columns appear on the Customer Facing Display and which status is displayed where.

Fields Description
Column ID Enter an identifier for the line.
Caption Enter a text that will displayed at the top of the Status column on the Customer Facing Display.
Statuses Select which statuses are displayed in the column. You can select multiple statuses:
  • None - The order has been received in the kitchen but has not been started.
  • Started - The order has been started. The order gets status Started as soon as one item on the order has been started.
  • Done on prep stations - The order gets this status if all the items on the order are ready.
  • Done - The order gets this status after it has been bumped on the expeditor. This is when the Autobump After timer starts ticking.
Column No. Not in use.
Column Span Not in use.
Row No. Not in use.
Row Span Not in use.