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To assign cross-selling to the checkout process
You can set up cross-selling in the Self-Service Kiosk to enhance the customer's shopping experience and increase sales. You can assign cross-selling infocodes to items and also to the checkout process in the Self-Service Kiosk.
Cross-selling infocodes include a list of items that the user can select from. You can also group cross-selling infocodes together in a cross-selling group, and assign those to items and the checkout process.
Note: The items that are selected from a cross-selling infocode that is assigned to an item in the Self-Service Kiosk, are not linked to the triggering item (the parent item). They appear as individual items in the transaction.
See Cross-selling for information on how to create cross-selling infocodes, assign them to items, retail product groups, and item categories, and how to control their pricing.
To assign cross-selling to the checkout process
- Click the
icon, enter Self-Service Kiosk Profiles, and select the relevant link. - In the Self-Service Kiosk Profile Card, in the Checkout Cross-Selling Infocode field, select the desired cross-selling infocode or cross-selling group.
When the user presses the Checkout button, the Self-Service Kiosk displays the items in the cross-selling infocode or group.