How to: Open a Manager POS Panel from a Self-Service Kiosk

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To open a manager POS Panel from a self service kiosk

To set up a manager POS Panel to be opened in a self service kiosk

To be able to print x and z reports on a self service kiosk terminal and return transactions, you need to set up a manager POS panel for the kiosk. The panel can only be opened by a manager by triple clicking the upper right corner of the self service kiosk screen (a hidden button) and logging in to the Logon panel that appears.

To open a manager POS Panel from a self service kiosk

  1. On the opening screen of the self service kiosk terminal, triple click the top right corner of the screen. The Logon panel appears.
  2. Enter a manager ID and password and select OK.

The manager POS sales panel opens up in New Transaction mode.

Here you can

  • Print X and Z reports.
  • Search in the Transaction list for a transaction you need to return.
  • Enable or disable the self service kiosk terminal.
  • View the opening hours for the terminal.

Note: The Manager panel button works even though the kiosk has been disabled.

To set up a manager POS Panel to be opened in a self service kiosk

  1. Click the icon, enter Self-Service Kiosk Profiles, and select the relevant link.
  2. In the Self-Service Kiosk Profile Card, in the Manager Menu Profile ID field, select the desired POS menu profile.
  3. In the Manager Interface Profile ID field, select the desired POS interface profile.

The Manager Menu Profile

The demo data contains the #EASYPOS menu profile.

The menu profile includes necessary menus, among them the EASYPOSSTART menu that consists of these lines:

Z report PRINT_Z
X report PRINT_X

Transactions / Returns

 VOID_TR
<#SSK_CalOpenHours>

  • Displays the terminal's current opening hours based on:

    • The restaurant's Self Service Kiosk calendar (if defined)

    • The restaurant's Opening Hours calendar (if defined and the Self Service Kiosk calendar is not defined).

    • If neither calendar is defined, the terminal is open.
<#SSK_TERMINALSTATUS> SSK_CHGTERMSTATUS

This command toggles the Self Service Kiosk Enabled field for the kiosk terminal.
EXIT LOGOFF

The Manager Interface Profile

The demo data contains the #EASYPOS interface profile.

It includes the following panels:

  • #LOGIN

  • #OFFLINE - has Columns and Rows set to 0 so it does not flash before the #POS panels opens up.

  • #POS