Retail Charge

With retail charge, you can set up various types of charges within your restaurants, such as service charge and delivery charge.

The retail charge can have the following specifications:

  • It can be percentage or amount
  • The charge amount can be calculated on net or gross amount
  • It can be triggered manually or automatically based on store, sales type, menu type or number of guests
  • VAT or tax is added to the charge according to the assigned income account
  • The charge is printed on the receipt
  • The charge amount can be fixed, then it is not necessary to define charge lines
  • The retail charge can apply to specific items, product groups, special groups or all items.
  • You can exclude items, product groups and special groups from the charge

You set up retail charges in the Retail Charge Card.

  1. Open the Retail Charges page.

  1. Click New to create a new retail charge.

  1. Fill in the fields according to the field guidelines.

    Example 1: Retail Charge that will add 10% charge to Store S0008 and Sales Type DELIVERY when Total is pressed.

    Example 2: Retail Charge that will add 10% charge to Product Group MEAT excluding item 32120. This is applied by pressing a Menu Button with command RETAILCHARGE and Parameter EXTRA and thus the Sales Type and Store are not used as filters like in Example 1.

Definition of the Menu Button:

Definition of the Retail Charge:

Example 3: Retail charge that adds 15% charge if guest count is 5 to 9, 10% if guest count is 10 to 14, and 5% if guest count is 15 and higher. The charge is on net amount of all item lines except for drinks. The retail charge is assigned to a POS menu button.