How to: Use a Tablet for Order Taking
In this article
To open the POS for a table - first step of the process
To sell items into a table - second step of the process
To close the menu part in the POS
To send an order to the kitchen
To close a table to get into the table list layout
Using the Hospitality POS on a tablet instead of a POS display requires that you change the POS look and design with the smaller display in mind. The tablet layout is more compact and the setup process slightly different.
Setup for the terminal
The LS Central Demo Data company has an example of a setup for using the Hospitality POS on a tablet.
This example is set on the terminal P0047 which is working on store S0005.
- The Interface Profile for this terminal is: #HOSP-TABL
- The Menu Profile for this terminal is: #HOSP-TABL
- The Style Profile for this is the same as for store S0005 or #ARIES.
Note: This example is designed for using the tablet in portrait mode. You can easily change the layout to landscape mode.
The setup uses a table list functionality which is explained in Working with Dining Table List.
To logon the POS
- Tap the Manage button, then Logon.
- Enter staff ID and password.
Tip: You can enter 501 in the Staff ID field if you do not have a password. In the LS Central Demo Data Company User 501 does not require a password. - You are now in the Hospitality Prestart window.
Hospitality Prestart window
All available Hospitality POS options are displayed in the Hospitality Prestart window.
- Top part with the different hospitality types that are available for the terminal
- Left middle part with the list of tables, one line presents one table
- Each table line has information about:
- Table number
- Status
- Information
- Alert status
- Each table line has information about:
- Right middle part has two menus with operations:
- Menu with buttons that allow the user to filter tables according to the menu option.
- Enter table numer: Ability to go directly to a specific table
- Reset: Reset the filter
- Free: Filter all tables in status Free
- Seated: Filter all tables in status Seated
- Occupied: Filter all tables in status Occupied
- Alert: Filter all tables in status Alert
- My Tables: Filter all tables in that belongs ot the logon waiter
- Sent: Filter all tables in status Sent
- Finished: Filter all tables in status Finished - Menu with different operation buttons, from Logon to Logoff.
- Menu with buttons that allow the user to filter tables according to the menu option.
- Bottom part with theHhospitality status bar.
To open a table
When users open one table, they get the same options as there are in the Hospitality POS, Seat Guests, Open Table, and so on.
Since the tablet does not have as big a display as the standard Hospitality POS, the options in the POS part are not as many as in standard Hospitality POS.
The top part displays the journal, the middle part the action buttons, and the bottom part the status bar.
The process to enter items into the table is in two steps:
- First step: displays the journal and action buttons.
- Second step: use the Menu button to open the menu part to sell items.
To open the POS for a table - first step of the process
Be in the table list view
- For a new table select the table and use options Seat Guests
- For a table that has been seated, select the table and select the Open Table option.
To sell items into a table - second step of the process
- Be in the first step of the process.
- Use the Menu button .
- A panel opens where the user can add the items on the table.
- Top part displays the last lines for the table’s journal.
- Middle part includes the menu part.
- Lower part displays different actions.
To close the menu part in the POS
- Going from second step to first step
- Use button Done
This closes the menu part and returns to the POS part.
To send an order to the kitchen
- Be in the first step in the process.
- Use the To Kitchen option to send the order to the kitchen.
To close a table to get into the table list layout
While you are in the first step:
- Use the To Tables option to close the POS part and go back to the Hospitality Prestart window.
When you are in the second step (in the menu part):
- Use the Done option to close the menu part.
- Use the To Tables option to close the POS part and go back to the Hospitality Prestart window.
Example: Hospitality Prestart window - the list of tables
Example: POS first step
Example: POS second step