How to: Unlock Dining Tables (Emergency Use, Manager Only)
When, for some reason, the system has failed to unlock a table after a POS terminal has locked it, you can unlock the dining table.
To do | What happens on POS |
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In Restaurants POS:
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A pop-up window appears: The header shows which POS terminal the table is locked by. The last section shows more information – the staff ID and time when the table was locked. |
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In Restaurants POS:
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The button you pressed is now called Cancel Unlock Table. In the status bar message box, a message appears asking you to select the table you want to unlock. You can press the Cancel Unlock Table button to exit the Unlock mode. |
In Restaurants POS:
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In the pop-up menu that appears, the UNLOCK table (Mgr. Key) command has appeared:
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In Restaurants POS:
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In Restaurants POS:
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The status bar displays a message saying that the dining table has been unlocked. The dining table has now the correct status. The Cancel Unlock Table button now says Unlock Table. |