Example: A Simple Order - the KDS Process

This example shows the process for a simple order in KDS:

To do What happens on POS   What happens in KDS
In Hospitality POS, open a table and order Grilled chicken.

 

 
Press the Exit button.

 

 
Press OK on the confirmation panel.

 

  

 
In KDS:
  • the chit is created on PICKUP-EX.

 

 

  

  • The lower timer starts from 11 minutes since this is the production time.
  • Letters C and G for the chit mean the chits item is sent to both COLD-PS and GRILL-PS.
In KDS:

Lines are created on COLD-PS and GRILL-PS.

In KDS:

Bump the line on GRILL-PS station.

 

 The line on GRILL-PS disappears.
Look at the chit on PICKUP-EX.

 

 G is green now since the chit's item on this station is ready.
Wait a few minutes.

 

 When 5 minutes past production time have passed, the chit and the lines turns yellow.
Wait a couple of minutes longer.

 

 When 7 minutes have passed past production time, the chit and the lines turns red.
Bump the line on Cold Station.

 

 C is now displayed with green color since all order lines on Cold are bumped.

The item line on the chit is green since the item is finished.

The chit changed, it has a wave across it now since the order is ready.
Bump the chit on Pickup.

 

 The chit is no longer displayed on the Pickup station.