Dining Table Management POS Commands
| Command | Parameter | Description | Where Used |
|---|---|---|---|
| HOSP_TBL_ORDERS | Lists the orders that are now on the selected dining table in the order list view. The order list displays the order and its kitchen status and transaction status. You can select the desired order and the appropriate function on the direct edit menu (for example Edit order to pay or split bill). | Dining table pop-up menus | |
| HOSP-CHANGETBLINFO | This command is used in a dining table pop-up menu. It allows you to change either the cover, guest ID or staff as is appropriate to the dining table. It brings up an option menu if the choices available are more than one. If there is only one choice, the option menu is not displayed but the possible change action brought up. If there is no choice, nothing happens. | Dining table pop-up menus | |
| HOSP-EDIT-GUESTID | This command displays the keyboard input panel and allows you to change the guest ID currently associated with the dining table. | Dining table pop-up menus | |
| HOSP_KOTCOMMENT | Text. If a parameter is blank, enter a text (max. 100 characters) via an alphabetic keyboard. Sends a comment (the parameter or what has been typed in) for the selected order to the kitchen via KOTs. A KOT must exist for the order before the comment is sent. This applies only to KOTs not yet served. For display stations: The comment appears on all chit displays on the KOTs associated with the order. For printer stations marked as showing KOT comments: The KOTs associated with the order are printed again with the comment at the top of the printout. |
Sales POS menu, Dining Table Pop-up menu (Occupied, Occupied-Paid), Coursing Overview Panel | |
| HOSP-OPEN-POS-DIR | With this command you open the Sales POS directly to access cash and safe management, returns and other actions that create transactions without a dining table number. No item sales are allowed in this mode. If the Dir. Sales POS Menu Profile or Dir. Sales POS Interface profile is filled in for the hospitality type, the system switches to these profiles when opening the Sales POS directly. Once you exit the Sales POS, the system reverts back to the original POS menu profile and interface profile. |
Layout Function Menu | |
| HOSP-PRESS-TBL | This command signifies the event that a dining table was pressed. It is used by the system when it draws the dining table buttons in a dining table button grid or graphical layout. It is also use in the Table List view to enter a dining table number. | Direct Edit menu Program controlled |
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| HOSPSTATUS_CHANGE | CLEAR - Changes the status either to Free or To be cleaned, depending on the service flow in use SERVED - Marks the active KOT as Served. OCCUPIED - Changes the status of a free or to be cleaned table to occupied (for example when the guests stay after having paid) RESETALARM - Resets an alert REMOVEALARM - Removes an alert ON-OCCUPIED - The system figures out what the status should be changed to. The options are Clear, Served and Reset SERVEMANUAL - Marks the selected KOT as Served - MY KOTS panel and KITCHEN STATUS panel |
This command is used to change the status of a dining table/order and reset or remove alarm. | Dining Table Pop-up menus |
| HOSPSTATUS_RESET | UNLOCK - With this parameter you can unlock a table locked by a POS terminal. If a table is locked by a POS terminal and this POS terminal is not editing the order on the table or seating guests, you can unlock the dining table. This is a command for emergency, when for some reason the system has failed to unlock a table after a POS terminal has locked it. When you press the command button, the system goes into ResetStatus mode and a message in the status bar tells you to choose the table you want to unlock. When you select a table to unlock, if it is possible to unlock the table, a command button appears on the table pop-up, Unlock. If you do not unlock any table, press the command button again (the caption of it is now Cancel Unlock Table) |
This command allows you to reset a dining table. If the order has been paid for but there are still KOTs on the order, you can reset the dining table. This means putting it into Free status or To be cleaned state, depending on the service flow. This is a command for emergency, when you cannot complete the process of the order in the KDS. When you press the command button, the system goes into ResetStatus mode and a message in the status bar tells you to choose the table you want to reset. When you select a table to reset, if it is possible to reset the table, a command button appears on the table pop-up, RESET TABLE.
Note: If the system can tell that there is a mismatch between the transaction info and the dining table status, the dining table goes into Error mode. When you press the dining table, a pop-up appears with the RESET TABLE function. |
Layout Function menu |
| HOSP-TABLELIST-FUNC | NUMBER - Used for entering a numeric dining table number. If a single table is found matching the input, the system runs the dining table pressed function. Otherwise, a list of matching tables is shown. ALPHA - Used for entering an alphabetic dining table number. If a single table is found matching the input, the system runs the dining table pressed function. Otherwise, a list of matching tables are shown. FREE - Shows free dining tables. OCCUPIED - Shows occupied dining tables. SEATED - Shows seated dining tables. MYTABLES - Shows dining tables with orders belonging to the staff member logged on. RESET - Resets filters, show all dining tables. SENT - Shows dining tables with status Sent. NOTSENT - Shows dining tables with status Not Sent. STARTED - Shows dining tables with status Started. FINISHED - Shows dining tables with status Finished. |
Functions for the Dining Table List view | #HOSP-TABLELIST panel |
| OPEN_TABLE | Opens a locked table. The HOSPSTATUS_RESET with parameter UNLOCK is used instead of this command. |
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| SEAT_GUESTS | With this command you give a free dining table the Seated status or give a seated table the Free status. If the table is occupied or not available, seating is not possible. | Dining table pop-up menus | |
| TBL_CANCELALLOCATION | When a free dining table is allocated to a reservation (the first reservation of the day for the table), the pop-up menu that appears when you press the dining table includes this command. By clicking it you cancel the reservation allocation to the dining table. The action is completed on confirmation by default. You can override this by subscribing to the OnBeforeCancelTableAllocationFromOfflinePanel event. |