Dispense Order

Dispense Orders are the documents that define the blueprint for a pharmacy customer’s medication regimen.

They can be in one of the following statuses:

  • Confirm - The document is ready to be processed.
  • Draft - The document is a work in progress and can be changed.
  • Canceled - The document is no longer valid and cannot be processed.
  • Paused - The document is temporarily on hold. 

Note: Only dispense orders with a status of Confirm or Draft can be processed. When a dispense order in Draft is processed, it is automatically updated to Confirm status.

Below is an explanation of some key fields to fill in the General FastTab:

Field Description
Pharmacy Customer No. The customer for whom the dispense order is intended.
Dose Time Code Defines how many times per day and at what times the medication should be taken and at what times.

Note: Each intake time appears as a separate column on the Dispense Order Lines, where the respective quantities can be entered.

Dispense Group Code Specifies the dispense group the order is part of. It contains information on how many days each production covers.
Source Department The store associated with this dispense order.
Delivery Location Code Where should the medicines be delivered.
Home Delivery If the medicines should be home delivered.
Invoice To

The invoices are created for this person.

Next Dispense Date Starting date for the next dispense order processing.
Customer Type Specifies if the invoice customer is a company or a person. Company would apply, for example, to a nursing home.

After filling in the information in the General FastTab, make sure to complete the Dispensing Order Lines for every pharmacy item that needs to be dispensed.