How to: Check Order Insurance Information

During Assistive Equipment Order:

  1. Navigate to Customer Service and select New Assistive Equipement Order.
  2. Go to Actions and click Related, then Logs and finally select Insurance Document.

 

On Posted Assistive Equipment Orders:

  1. Navigate to Posted Prescription Order and select the desired Assistive Equipement Order.
  2. Go to Actions and click Related, then select Insurance Document.

Assistive Equipment Insurance Document Line fields:

Field Description
Item No.

The Assistive Equipment item selected.

Note: It is only possible to select items linked to Items linked to ISO combinations. See How to: Link Items to ISO combinations.
Base Amount for Insurance Max amount considered by IHI for specified Assistive Equipment Item.
Sales Price

Amount to be paid for the selected Assistive Equipment Item.
Insurance Payment Amount paid by the IHI for the selected Assistive Equipment Item.
Customer Payment

Amount paid by the customer after deducting IHI contribuition.
Comment

Response from IHI service regarding copayment for the Assistive Equipment Item.
Acceptance ID If copayment request is successfull, this ID identifies the transaction with IHI.