Example Scenario: Return Sale Receipt

This scenario shows how LS Central handles a return sale at the POS in South Africa and what is printed on the resulting receipt.

Steps at the POS:

  1. The customer returns an item, and the cashier processes the transaction as a return sale on the POS.
  2. The cashier selects the customer on the transaction and posts the return.

Receipt output:

  • The receipt is printed with the ** CREDIT NOTE ** header above the sales information, in place of the ** TAX INVOICE ** header used for regular sales; see POS Receipt Tax Header.
  • The Amount Limit to Print Customer info. threshold applies to regular sales only; on return-sale receipts, the customer's address and VAT Registration No. are not added even when the return amount exceeds the threshold. See POS Transaction Limit Configuration for the threshold field.