How to: Define a Delegate

When customers are not able to pick up their drugs at the pharmacy, a delegate can be defined.

To create a delegate

1. On the Actions menu in the Role Center, click Delegates.
2. Select Delegate in the menu.
3. In the Delegate List page, click the New action. The Delegate Card is displayed.
4. Fill in the fields in the General FastTab:

   Field	Description
   Code	Here you type the customer's SSN (Social Security Number).
   Name	Here you type the customer's name.
   Address	Here you type the customer's address.
   Address2	Here you type the customer's second address.
   Post Code	Here you type the customer's post code.
   City	Here you type the customers city.
   E-Mail	Here you type the customer's email address, if available.
   Phone No.	Here you type the customer's phone number.
   Mobile Phone No.	Here you type the customer's mobile phone number.