This field indicates the service type of the hospitality type. The service type controls a few important settings for the hospitality type and when you select a service type, some default settings are applied.
The options are:
Not Specified - there is no specific service type, no settings are set
Dining Table Service - Guests sit down at a dining table, orders are taken for the table.
- Requires a dining area that contains the dining table setup and layout
- Layout View is either Graphical Dining Tables or Dining Table Grid
- Order ID is by Dining Table ID
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
- On specific POS Terminals, the layout view can be a Dining Table List view. This view is set for the POS terminal, not hospitality type.
Quick Service - Customers order and either pay on pick-up or on ordering. Ordered items may be sent to kitchen for preparation. You can have queue counter and request description for the sales type.
- Layout View is KOT List (kitchen order tickets)
- Order ID is Queue Counter, Manual Input by Sales Type or Receipt No. Only
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
Open Orders - Guests order, order stays open and can be added to.
- Layout View is Order List
- Order ID is Queue Counter, Manual Input by Sales Type or Receipt No. Only
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
Takeout Service - Guests call restaurant for takeout or come to restaurant for takeout. Orders are either paid on pick-up or paid on ordering.
- Layout View is KOT List (kitchen order tickets)
- Order ID is Queue Counter, Manual Input by Sales Type or Receipt No. Only
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
Self Service - Guests pick what they want and pay at a POS terminal. This is like normal retail.
- Layout View is Order List
- Order ID is Receipt No. Only
- After Transaction Posted is Stay in Sales POS
- Sales POS Opening Mode is Start/Sales by Menu Profile
First Come-First Serve (Drive-thru) - Guests queue up at order station where they place their order and move in the queue to the pickup station to get their order and pay.
- Layout View is Order List
- Order ID is Queue Counter or Receipt No. Only
- After Transaction Posted is Stay in Sales POS
- Sales POS Opening Mode is Start/Sales by Menu Profile
Delivery&Takeout in Call Center - Call center service for delivery & takeout in multiple restaurants.
- Requires a sales type that is set as Delivery, Takeout or Pre-order sales type in Hospitality Setup
- Layout View is Order List
- Order ID is Delivery&Takeout Contact Name
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
Delivery&Takeout in Restaurant - Restaurant delivery & takeout service, with possible connection to a call center.
- Requires a sales type that is set as Delivery, Takeout or Pre-order sales type in Hospitality Setup
- Layout View for Takeout and Pre-orders is Order List, for Delivery it is Delivery
- Order ID is Delivery&Takeout Contact Name
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales
Loading Card Station - A food station or cashier station using loading cards that are cards given to the customers to identify their order on multiple stations and at the cashier stations when exiting.
- Layout View is Order List
- Order ID is Loading Card No.
- Order Guest Marking is On Combining Loading Cards Guest No. Specified
Quick Service with Dining Area - Customers order at their dining table or place (via QR code) and either pay on pick-up or on ordering. Ordered items may be sent to kitchen for preparation. Allows you to set up a dining area with dining tables without dining table service, enabling QR-code ordering on dining tables.
- Layout View is KOT List (kitchen order tickets)
- Order ID is Queue Counter, Manual Input by Sales Type or Receipt No. Only. You can have queue counter and request description for the sales type.
- After Transaction Posted is Return to Startup POS
- Sales POS Opening Mode is Sales