MaxAttention is a dedicated support initiative by LS Retail designed to provide the best assistance to LS Retailpartners and customers. It offers a range of support services, from standard to advanced, covering both standard and customized products. MaxAttention ensures that partners and customers receive the necessary support whenever and wherever they need it, making it easier to manage complex and demanding operations.
MaxAttention allows businesses to:
- Receive dedicated support services, including 24/7 business hours support, second and third-level support with SLAs, and additional services like customization maintenance and deployments.
- Benefit from skilled regional professionals and dedicated or shared support managers who understand customer-specific needs and environments.
- Access advanced support for both standard and customized LS Central functionalities, ensuring quick resolution of issues and maintaining operational efficiency.
Key Features:
- Offers standard to advanced support, including 24/7 business hours support.
- Provides second and third-level support with SLAs, ensuring quick response and resolution times.
- Includes additional services such as customization maintenance, deployments, and more.
- Utilizes skilled regional professionals and dedicated or shared support managers.
Real-World Usage:
MaxAttention is used by various LS Retail partners and customers to manage their operations efficiently, ensuring that they receive the necessary support to meet their high demands and ambitious visions.
In essence, MaxAttention bridges the gap between standard technical support and advanced, customer-specific assistance—offering flexibility and reliability without sacrificing current investments