Assistive Equipment Order

To create and process an Assistive Equipment Order follow the instructions below:

1. Navigate to Customer Service, fill in the Customer ID and select New Assistive Equipment Order.
2. Prescription No. and Issuer ID fields are not mandatory for Assistive Equipment Orders.
3. In Assistive Equipement tab the mandatory fields are:
   • Item No. - can be entered manually or selected using the Assist Edit that filters Items linked to ISO and 4th Step combinations.
   • Quantity.
4. Processing the Order
   • Once all required information has been entered, use the following actions:
     • Confirm
       • Confirms the order details and indicates that the document is complete.

     • Next Step

       • Advances the order to the next stage, confirming that the document is ready for POS processing.