Create a Customer Order for Collection

1. Add items to the sale, and press the Customer Order Mark button. This highlights the currently selected item.

2. Repeat step 1 for each item to order.

3. Press the Total button, and select Sourcing Location.

4. This displays the Ship/Collect panel with all locations that can source all the items that were marked for customer order. If no location can source the entire order, the order cannot be created. Select a collection location, and then press OK.

5. This takes you to the Customer Order Panel which displays information connected to this customer order. Here you can also change the collect location: enter customer information, set the requested delivery date Req. Delivery Date, and verify the items in the order.

6. The POS prompts the user to fully pay upfront for the ordered items, either immediately or at a later time.

7. Select a payment method to create the order and transaction.

8. When the order is completed, a Retail Message appears at the location you selected in the Ship/Collect panel, notifying that an order needs to be picked.