At the end of the day it is possible to send tenders to the safe without counting them. Tenders placed this way are stored in uncounted bags — regular safe bags that are flagged with Require Counting = Yes. The bag exists in the safe register and contributes to the safe balance, but its denomination detail is unknown until a cashier or supervisor counts it later.
Uncounted bags appear in the Uncounted Bags list, which filters the standard Safe Bag data to show only bags where counting is still required. Once counted, the bag is updated with the declared amount and the Require Counting flag is cleared, after which it disappears from this list and behaves like any other safe bag.
When uncounted bags are created
An uncounted bag is typically created during end-of-day POS processing when the cashier chooses to post the remaining drawer amount to the safe without performing a full denomination count. The POS creates the bag with the total amount recorded but with no denomination breakdown. The bag is then visible in the Uncounted Bags list for back-office staff to count the next time the physical bag is available.
To count an uncounted bag
- Click the
icon, enter Uncounted Bags, and select the relevant link. - The list shows all bags across all safes (or just your store if you are assigned to a specific store) that still require counting. Review the Bag No., Bag Type, Tender Type, Date Created, and Store No. columns to identify the physical bag.
- Select the row for the bag you want to count.
- On the Actions menu, choose Safe Bag - Count Bag. The counting form opens.
- Enter the physical count. You can enter by denomination if the tender type has a denomination setup, or enter a single total using the Only Total option.
- Choose OK to confirm the count. If the counted amount differs from the amount recorded when the bag was created, the system creates a correction entry in the safe ledger to reconcile the difference.
After counting, the Require Counting flag is cleared and the bag disappears from the Uncounted Bags list. The bag now appears as a normal bag in the Safe Bag List for the safe with its denomination detail updated.
Reconciliation note
If the declared amount when counting differs from the amount originally posted at the POS, a correction Safe Ledger Entry is created automatically to account for the difference. This is the same correction mechanism used by the Re-Count function. Always review the safe balance after counting a batch of uncounted bags to ensure the ledger is consistent before calculating and posting statements.
See also
Calculating and Posting Statements
Using Safe Management – From Beginning Until End-of-Day