Reservation Deposits
In this article
The Reservation Deposit page contains all relevant information about reservation deposits: deposit schedule, deposit entries, and deposit assignments.
Tip: You can also access the Reservation Deposits page from the Deposit Due link in the Summary FactBox in the Hotel Reservation Card.
Deposit Schedule
This page replaces the Deposit Schedule page that was opened from a reservation. It shows deposits scheduled to be collected, which can be based on deposit policy or created manually.
| Field | Description |
|---|---|
| Deposit Due Date | Unique ID reference for the deposit schedule line. |
| Invoice Type | Invoice type for deposit. |
| Payer No. | The payer this schedule line targets. Starting in v28, the deposit policy produces one schedule line per Invoice Type and Payer — a reservation with a guest payer and a company payer therefore shows separate lines so each payer's collection progress can be tracked independently. Legacy schedule lines created before v28 leave this field empty and stay grouped per Invoice Type. |
| Deposit % | Deposit percentage based on the invoice type amount. |
| Deposit Goal | Deposit Goal at Due Date for the Deposit Goal Calculation Mode. |
| Deposit Amount | Deposit amount to collect. |
| Deposit Collected | Deposit collected for the line. |
| Description | Description of the deposit schedule line. |
| Payment Date | Date of deposit payment. |
| Paid | Indicates whether the deposit is due or not. |
The table below lists and describes the actions on Reservation Deposits page.
| Action | Description |
|---|---|
| Refresh Schedule | Re-issues the deposit entries from deposit policy. |
| Collect | Opens the Deposit Payment page to collect scheduled deposits. |
| Refund | Opens the Deposit Payment page to refund scheduled deposits. |
Tip: You can also hide the Deposit schedule sub page by clicking a caption, and the system will save this change for next time.
Deposit Entries
This page shows a filtered list of all deposit entries, collections, consumption, and refunds.
These are the main fields:
| Field | Description |
|---|---|
| Entry Type | Deposit Collected, Deposit Consumption, or Deposit Refund. |
| Date | Date of entry. |
| Payment Type | Payment type of deposit. |
| Invoice Type | Invoice type of deposit. |
| Folio No. | The entry's folio number. Optional in collections and refunds, but is always set for consumption. |
| Description | Description of entry. |
| Amount | Entry amount. |
Main actions:
| Action | Description |
|---|---|
| Collect | Opens the Deposit Payment page to collect the deposit. |
| Refund | Opens the Deposit Payment page to refund a deposit. |
Deposit Assignments
The Deposit Assignment feature facilitates the split process of deposits collected but unassigned to a folio, always considering the original invoice type.
Example: A deposit of 200 is collected for guest and two guest folios, one folio requires 150 and the other 50.
| Line Field | Description |
|---|---|
| Target Reservation No. | The receiving reservation of deposit assignment. |
| Folio No. | The receiving reservation folio no. of deposit assignment. |
| Percentage | Percentage of total collected deposit to assign to current folio. |
| Amount | Assigned amount to folio. It can be calculated based in Percentage or be a fixed amount. |
Main actions:
| Action | Description |
|---|---|
| Auto-Assign | Distributes automatically the total collected deposit between folios of the same invoice type. |
Payer Balances FactBox
The Payer Balances FactBox shows the deposit position for each payer on the reservation in a collapsible tree. The FactBox opens collapsed; expand a payer row to see the full breakdown. Clicking a payer header drills down to the Reservation Payment Entry list filtered to that (Invoice Type, Payer) combination, where every collection, refund and consumption entry is visible.
Each payer appears as a header row showing <Payer Name> (Type) and the payer's Outstanding amount — the deposit still to be collected from that payer (Goal minus Paid minus Refunded), on the same basis as the Deposits OverviewSummary.
The Outstanding value is highlighted in red when the payer is under-collected and in green when over-collected.
Expanding a payer row reveals the following child rows:
| Row | Description |
|---|---|
| Outstanding | Deposit still to be collected from this payer — Goal (scheduled deposit) minus Paid minus Refunded, the same basis as the Deposits Overview Summary Outstanding. Red when positive (under-collected); green when negative (over-collected). |
| Deposit Balance | Deposit currently on hand for this payer — deposits collected, minus refunds, minus deposit already consumed. Green when positive (deposit available to draw on); red when negative. |
| Consumed | Deposit already applied to charges by Night Audit, POS Statement, or Sales Invoice postings on the payer's folios. |
| Paid | Gross deposit collected for this payer. |
| Refunded | Total deposit refunded to this payer. |
| Folios | Sum of amounts across all folios for this payer. Expand the Folios sub-group to see one line per folio, showing the folio number, description, and amount. |
Note: The previous Deposits Due FactBox is hidden as of v28. The same information is now available on the Deposit Schedule list (per-payer collection progress) and on this Payer Balances FactBox.
Deposits Overview FactBox
The FactBox shows a single Summary group with the reservation-level totals Outstanding, Deposit Balance, Goal and Consumed
- Colour-coded for quick scan:
- Red when the reservation is under-collected or over-consumed
- Green otherwise.
- The Paid and Refunded totals are also available but hidden by default — add them through Personalize.
- The previous per-folio repeater was removed; folio-level detail is available on the Payer Balances FactBox above (drill-down to Reservation Payment Entries) and on the Deposit Entries FastTab.
Folios FactBox
The Folios FactBox, which showed the balance per folio, is hidden on this page as of v28.
- Because the deposit pool is now held per payer, a per-folio outstanding figure is misleading, use the Payer Balance FactBox above instead.
- Which shows the balance per (Invoice Type, Payer) and drills down to the individual entries.