Deposit Schedule

The Deposit Schedule page lists all deposit payments expected for a reservation based on the Deposit Policy defined in this reservations rate code. This deposit schedule works as a guideline, meaning there is no automatic behaviour based on these lines. They do have a color code on them to help identify the status for them. The lines that have been fully collected by the due date will be shown in green, indicating that this deposit has been collected on or before the due date. If the line has not been fully collected, when deposit amount and deposit collect are not the same by the due date, then the line will be shown in red. Indicating that you still have to collect something to fulfill your deposit due.

Schedule lines per (Invoice Type, Payer): Starting in v28, the deposit policy generates one schedule line per Invoice Type and Payer. A reservation with a Guest payer (Member contact) and a Company payer (Customer), and a policy that asks for two instalments, will show up to four lines — two per payer. Each line keeps its own Deposit Collected counter so the collection progress is tracked independently per payer. Legacy schedule lines created before v28 have an empty Payer No. and stay grouped per Invoice Type.

When you collect from a specific schedule line, both the Invoice Type and the Payer No. on the Deposit Payment page are pre-filled from that line and locked — the line already represents a fixed (Invoice Type, Payer) target.

You can access the deposit schedule for each reservation in three ways:

In the Hotel Reservation Card, click the Related action, then select Policies, and click the Deposit action .
From the Deposit Due link in the Summary FactBox in the Hotel Reservation Card.
From the Deposit policy field on the Hotel reservation Card.

To add deposit schedule line manually

Deposit schedule supports adding additional deposit lines manually:

Open the Deposit Schedule page.
Click the New Lineaction, and make sure these fields are populated Due Date, Invoice Type, Deposit %, or Deposit Amount, and, optionally, Description.

The deposit schedule line changes

Deposit schedule line changes are triggered by the following:

When the Hotel Reservation status changes, the deposit schedule lines are changed according to the setting in the Hotel Status Card, group Advanced and field Deposit Schedule Handling. The options are: None, Issue Deposit Schedule, and Delete Deposit Schedule. When the reservation moves to Checkout, the policy-driven schedule lines are kept for audit and only their Deposit Collected counter is reset (soft reset) — the lines no longer disappear from the page.
Change of Routing rule.
Change of the Rate Code on the reservation (or on a paymaster, which propagates to all linked sub-reservations) — the schedule is regenerated using the deposit policy of the new rate.
Invoice Type change and hence often when the Folio No. changes.
Change in the reservation balance.
Arrival Date and Departure Date changes.
Changes to a Detailed Revenue Entry — for example moving a charge to a different Folio or Payer, or changing its Amount. The Payer Balance FactBox always reflects the current revenue lines, and every deposit collection, refund or consumption posting refreshes the Deposit Collected counter of the affected (Invoice Type, Payer) line.
Deposit collections, refunds and consumption postings — each entry refreshes the Deposit Collected counter of the affected (Invoice Type, Payer) line.

Manual lines: When you add a schedule line manually (without a Deposit Code), the Deposit Goal is now automatically set equal to the entered Deposit Amount, so the line shows correct collection progress.